Privacy policy
Status: September 2023
We, Vergani + Co AG (Zentralstrasse 141, 8003 Zurich, Switzerland) are the operator of the website www.vergani.ch ("Website"), Apps as well as the Vergani business locations (i.e. the Enoteca Wiedikon as well as the Store, the Event Location, the Bar and the Seminar Location at Löwenplatz in Zurich; "Business Locations") and are responsible for the data processing specified in this Privacy Policy, unless otherwise indicated.
So that you know what personal data we collect from you and for what purposes we use it, please take note of the information below. When it comes to data protection, we are guided primarily by the legal requirements of Swiss data protection law, in particular the Federal Data Protection Act ("DPA"), as well as the EU General Data Protection Regulation ("GDPR"), the provisions of which may be applicable in individual cases.
If you have any questions about this privacy statement or privacy at Vergani, please contact our privacy team at info@vergani.ch .
What you will learn in this privacy statement:
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1. What data do we process and for what purposes?
When visiting our website
When you visit our website, the servers of our hosting provider Magento Commerce Inc. (345 Park Ave, San Jose, California, 95110, USA) store every access in a log file for a maximum period of 12 months. The following data is collected and stored by us until automated deletion:
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the IP address of the requesting computer
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the date and time of access
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the name and URL of the retrieved file
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the website from which the access was made, if applicable with the search word used
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the operating system of your computer and the browser you are using (incl. type, version and language setting)
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Device type in case of access by cell phones
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The city or region from which the access was made, and
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the name of your Internet access provider
This data is processed for the purpose of enabling the use of our website, ensuring system security and stability on a permanent basis, and for error and performance analysis. It also enables us to optimize our website.
In the event of an attack on the network infrastructure of the website or suspicion of other unauthorized or abusive website use, the IP address and the other data will be evaluated for the purpose of clarification and defense and, if necessary, used in criminal proceedings for identification and civil and criminal action against the users concerned.
Our legitimate interest in data processing within the meaning of Art. 6 Para. 1 lit. f DSGVO lies in the purposes described above.
When contacting us through one of the offered options
If you contact us via our contact addresses and channels (e.g. by e-mail, telephone contact form, contacting customer service), your personal data will be processed. The data that you have provided to us is processed, e.g. your name, the name of your company, your e-mail address or telephone number and your request. In addition, the time of receipt of the request is documented. Mandatory data is marked accordingly in contact forms (e.g. with an asterisk).
We process this data exclusively in order to answer your inquiry in the best possible way. The legal basis for this data processing is our legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO in answering your inquiry or, if your inquiry is directed towards the conclusion or performance of a contract, the performance of the contract within the meaning of Art. 6 Para. 1 lit. b DSGVO.
For the provision of contact forms we use Typeform of Typerfom SL (C/Bac de Roda, 163, 08018 Barcelona, Spain). This allows us to provide you with an easy way to contact us. The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in the use of third-party services.
When opening a customer account
If you open a customer account on our website, we collect the following data, with mandatory data marked accordingly (e.g. with an asterisk):
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Personal Information:
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Title
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First name*
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Name*
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Subscribe to newsletter
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Date of birth*
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Login data:
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E-mail address*
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Password*
We use the personal information to establish your identity and verify the requirements for registration. The e-mail address and password together serve as login data and thus to ensure that the correct person under your information uses the website. We also need your e-mail address for verification and confirmation of the account opening and for future communication with you necessary for the execution of the contract. In addition, this data is stored in the customer account for future contract conclusions. For this purpose, we also allow you to store other details in the account (e.g. your preferred means of payment, other preferences).
We also use the data to provide an overview of the products ordered and services received, as well as a simple way to manage your personal data, to administer our website and contractual relationships, i.e. to establish, define the content of, process and amend the contracts concluded with you via your customer account.
The legal basis for the processing of your data for the preceding purpose is your consent pursuant to Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time by removing the information from the customer account again or deleting your customer account or, by notifying us, have it deleted.
To avoid misuse, we recommend that you always keep your login information confidential and close the browser window when you have finished communicating with us.
When ordering products
If you wish to order products or book services on the website, we require various data for the processing of the contract. If you do not log in with your customer account, we collect - depending on the product or service - the following data, whereby mandatory data are marked accordingly (e.g. with an asterisk):
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E-mail address*
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Title
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First name*
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Name*
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Company
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Billing and delivery address
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Phone number*
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Birthday*
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Type of delivery*
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Remarks
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Payment method*
We use the data to establish your identity before concluding a contract. We also need your e-mail address to confirm your order and for future communication with you that is necessary to process the contract. We store your data together with the marginal data of the order (e.g. time, order number, etc.), the data on the ordered/booked services (e.g. designation, price and characteristics of the product), the data on payment (e.g. selected payment method, confirmation of payment and time) as well as the information on the processing and fulfillment of the contract (e.g. return of products, use of service or warranty services, etc.) in our CRM database so that we can ensure correct order processing and contract fulfillment.
Insofar as this is necessary for the fulfillment of the contract, we will also pass on the required information to any third-party service providers (e.g. transport companies).
The legal basis for this data processing is the fulfillment of the contract with you according to Art. 6 para.1 lit. b DSGVO.
The provision of data that is not marked as mandatory is voluntary. We process this data in order to tailor our offer to your needs in the best possible way, to facilitate the processing of contracts, to contact you via an alternative communication channel if necessary with a view to fulfilling the contract, or for statistical collection and evaluation to optimize our offers. The legal basis for this data processing is your consent within the meaning of Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future.
When paying on our website
If you purchase paid services or products on our website, depending on the product or service and the desired method of payment - in addition to the information mentioned in section 1.4 - the provision of further data is required, such as your credit card information or the login with your payment service provider. This information, as well as the fact that you have purchased a service from us for the amount and at the time in question, will be forwarded to the respective payment service providers (e.g. payment solution providers, credit card issuers and credit card acquirers). In this regard, please always also note the information provided by the respective company, in particular the data protection declaration and the general terms and conditions. The legal basis for this transmission is the fulfillment of a contract according to Art. 6 para.1 lit. b DSGVO.
In order to avoid payment incidents, the necessary data, in particular your personal details, may also be transmitted to a credit agency for the automated assessment of your creditworthiness. In this context, the credit agency may assign you a so-called score value. This is an estimate of the future risk of non-payment, e.g. based on a percentage. The value is collected using mathematical-statistical methods and including data from the credit agency from other sources. We reserve the right, according to the information received, not to offer you the payment method "invoice". The legal basis of this data processing is our legitimate interest according to Art. 6 para. 1 lit. f. DSGVO in the avoidance of payment defaults.
When registering for our newsletter
When you register for our e-mail newsletter, we collect the following data, with mandatory data marked accordingly (e.g. with an asterisk):
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E-mail address*
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Title
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First and last name
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Date of birth
To avoid misuse and to ensure that the owner of an e-mail address has actually given their consent themselves, we rely on the double opt-in process for registration. After sending the registration, you will receive an e-mail from us, which contains a confirmation link. To definitely register for the newsletter, you must click on this link. If you do not click on the confirmation link within the specified period, your data will be deleted again and our newsletter will not be sent to the specified address.
By registering, you consent to the processing of this data in order to receive messages from us about our company, our offers and related products and services. The collection of the salutation, name and date of birth allows us to verify the association of the registration with a possibly already existing customer account and to personalize the content of the mails. The link to a customer account helps us to make the offers and content contained in the newsletter more relevant to you and better tailored to your potential needs.
We will use your data for emailing until you revoke your consent. Revocation is possible at any time via the unsubscribe link in all our marketing emails.
Our newsletters may contain a web beacon or 1x1 pixel (tracking pixel) or similar technical tools. A web beacon is an invisible graphic that is linked to the user ID of the respective newsletter subscriber. For each newsletter sent, we receive information about which addresses have not yet received the email, to which addresses it was sent and for which addresses the sending failed. It also shows which addresses have opened the email, for how long, and which links they have clicked on. Finally, we also receive information about which addresses have unsubscribed. We use this data for statistical purposes and to optimize the newsletter in terms of frequency, timing, structure and content of the e-mails. This allows us to better tailor the information and offers in our e-mails to the individual interests of the recipients.
The web beacon is deleted when you delete the email. To prevent the use of the web beacon in our newsletters, please set your email program to not display HTML in messages. See the help sections of your email software for information on how to configure this setting, e.g. for Microsoft Outlook.
By subscribing to the newsletter, you also consent to the statistical analysis of user behavior for the purpose of optimizing and customizing the newsletter. This consent constitutes our legal basis for the processing of the data within the meaning of Art. 6 para. 1 lit. a DSGVO.
We use the email marketing software Mailchimp from The Rocket Science Group, LLC (675 Ponce de Leon Ave NE Suite 5000. Atlanta, GA 30308, USA) for our newsletter and ensure the protection of your data by means of appropriate guarantees (usually the EU standard contractual clauses). Therefore, your data is stored in a database of Mailchimp, which allows them to access your data. The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in the use of third-party services.
When booking seminars or events
On our website as well as in our business premises you have the possibility to book seminars or events. For this purpose, we require your name and various other data for the processing of the contract. Depending on the seminar or event, we collect the following data, among others:
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Title
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Name
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First name
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Company
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Billing address
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E-mail address
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Phone number
We use the data to establish your identity before concluding a contract. We also need your e-mail address for future communication with you that is necessary for the execution of the contract. We store your data together with the data on the booked seminars or events, the data on payment (e.g. selected payment method, confirmation of payment and time) as well as the information on the processing and fulfillment of the contract in our CRM database, so that we can ensure contract fulfillment.
Insofar as this is necessary for the fulfillment of the contract, we will also pass on the required information to any third-party service providers (e.g. speakers). In addition, it may happen that you are referred to an external ticket platform for certain event bookings. In this case, please note the terms and conditions and privacy policy of the ticket platform.
The legal basis of this processing is the fulfillment of the contract with you according to Art. 6 para.1 lit. b DSGVO.
The provision of data that is not marked as mandatory is voluntary. We process this data in order to tailor our offer to your personal needs in the best possible way, to facilitate the processing of contracts, to contact you via an alternative communication channel if necessary with a view to fulfilling the contract, or for statistical collection and evaluation to optimize our offers. The legal basis of this processing is your consent within the meaning of Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future.
When purchasing or ordering products in our business premises.
In our stores, you can usually purchase products without giving your name. Upon request, you will receive a receipt in paper form, which you should keep and present after the purchase in order to claim customer services. However, you can also purchase products by indicating your customer account. In this case, please also refer to the section on opening the customer account.
When purchasing and or ordering certain products, we require your name and various other data for the processing of the contract. Depending on the product or service, we collect the following data, with mandatory data marked accordingly (e.g. with an asterisk):
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Title
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Name
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First name
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Company
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Phone number
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Billing and delivery address
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E-mail address
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Birthday
We use the data to establish your identity, if necessary, before concluding a contract. We also need your e-mail address for future communication with you that is necessary for the execution of the contract. We store your data together with the marginal data of the order (e.g. time, order number, etc.), the data on the ordered/booked services (e.g. designation, price and characteristics of the product), the data on payment (e.g. selected payment method, confirmation of payment and time) as well as the information on the processing and fulfillment of the contract (e.g. return of products, use of service or warranty services, etc.) in our CRM database so that we can ensure correct order processing and contract fulfillment.
Insofar as this is necessary for the fulfillment of the contract, we will also pass on the required information to any third-party service providers (e.g. transport companies).
The legal basis of this processing is the fulfillment of the contract with you according to Art. 6 para.1 lit. b DSGVO.
If you purchase products in one of our business locations using electronic means of payment, the processing of personal data is required. By using the payment terminals, you transmit the information stored in your payment means, such as the name of the cardholder and the card number, to the payment service providers involved (e.g. payment solution providers, credit card issuers and credit card acquirers). They also receive the information that the means of payment was used in our premises, the amount and the time of the transaction. Conversely, we only receive the credit for the amount of the payment made at the relevant time, which we can assign to the relevant document number, or information that the transaction was not possible or was cancelled. In this regard, please always also note the information provided by the respective company, in particular the data protection declaration and the general terms and conditions. The legal basis of this transmission is the fulfillment of the contract with you according to Art. 6 para.1 lit. b DSGVO.
When using customer services in the business premises
In our business premises, you can make use of numerous customer services for which the processing of personal data may be necessary. These include, for example, the collection of an ordered product, the return of products in exercise of a right of return, the complaint about a service etc. In such cases, we collect - depending on the product concerned or service requested, for example:
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Title
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Name
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First name
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Company
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Billing and delivery address
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E-mail address
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Birthday
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Phone number
We use the data to establish your identity. We also need your e-mail address for the communication with you required to provide the customer service. We store this data together with the details, timing and content of the requested service in our CRM database so that we can ensure correct processing of the requested service. To the extent necessary for the fulfillment of the contract, we will also share the required information with any third-party service providers (e.g., transportation companies).
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in the implementation of your request or, if your request concerns the execution of a contract with you, the execution of the contract within the meaning of Art. 6 (1) lit. b DSGVO.
For actions and surveys
If you participate in a promotion we offer (e.g., a sweepstakes) or a survey (e.g., a customer satisfaction survey as part of market research), we may ask you to provide certain personal information. For example, in the case of a sweepstakes, we may ask you for your name and email address. In this way, we can notify you if you have won and ensure that each participant can only enter the prize once.
For some promotions and surveys, we also ask for more detailed information. This may be the case, for example, if we run a promotion with a partner and they need your data to offer you a prize. In such cases, however, we will always inform you separately about what data we need and how we will use it.
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in carrying out advertising campaigns.
When applying for a job
You have the option of applying to us spontaneously or in response to a specific job posting via a corresponding e-mail address. We process the following data, among others:
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Name
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First name
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E-mail address
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Letter of motivation
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Resume (CV)
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Certificate and diplomas
We use this data and other data voluntarily provided by you to review your application and to carry out the application process. Application documents of unsuccessful applicants will be deleted at the end of the application process, unless you explicitly agree to a longer retention period or we are not legally obliged to retain them for a longer period.
The legal basis for the review of your application and the handling of the application process is the implementation of pre-contractual measures within the meaning of Art. 6 (1) lit. b DSGVO.
2. Where is the data stored centrally with us?
Insofar as a clear assignment to your person is possible, we will store and link the data described in this data protection declaration, i.e. in particular your personal details, your contacts, your contract data and your surfing behavior on our website in a central database. This serves the efficient management of customer data and allows us to adequately respond to your requests, and enables the efficient provision of the services you have requested and processing of the associated contracts. The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in the efficient management of user data. We use the software of Klaviyo, Inc. (225 Franklin St, Boston, MA 02110, USA) for this purpose and ensure the protection of your data by means of appropriate guarantees (usually the EU standard contractual clauses). The legal basis for this processing is our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in using the services of third-party providers.
We evaluate this data in order to further develop our offers in a needs-oriented manner and to display and suggest the most relevant information and offers to you. We also use methods that predict possible, interests and future orders based on your website usage. The legal basis for this processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO in the implementation of marketing measures.
Cookies are information files that your web browser stores on the hard drive or memory of your terminal device when you visit our website. Cookies are assigned identification numbers that identify your browser and allow the information contained in the cookie to be read.
Among other things, cookies help to make your visit to our website easier, more pleasant and more meaningful. We use cookies for various purposes that are technically necessary for your desired use of the website. For example, cookies perform other technical functions necessary for the operation of the website, such as load balancing, i.e. the distribution of the performance load of the site to different web servers in order to relieve the servers. Finally, we also use cookies as part of the design and programming of our website, for example to enable the uploading of scripts or codes.
The legal basis for this processing is our legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO in providing a user-friendly and up-to-date website.
Most Internet browsers automatically accept cookies. However, when accessing our website, we ask for your consent to the cookies we use that are not technically necessary, especially when using third-party cookies for marketing purposes. You can use the corresponding buttons in the cookie banner to make your desired settings. Details on the services and data processing associated with the individual cookies can be found in the following sections of this privacy policy.
You can configure your browser so that no cookies are stored on your terminal device or a notice always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in selected browsers.
Disabling cookies may prevent you from using all the features of our website.
4. What tracking, analysis and other tools do we use?
General information about tracking
For the purpose of demand-oriented design and continuous optimization of our website, we use the web analysis services listed below. In this context, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie about your use of this website is usually transmitted together with the log file data listed in section 1.1 to a server of the service provider, where it is stored and processed. this may also involve transmission to servers abroad, e.g. the USA.
By processing the data, we obtain the following information, among others:
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Navigation path followed by a visitor on the site (incl. content viewed and products selected or purchased).
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Dwell time on the website or subpage
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the subpage on which the website is left
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the country, region or city from where access is made
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End device (type, version, color depth, resolution, width and height of the browser window) and
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Returning or new visitor
On our behalf, the provider will use this information for the purpose of evaluating the use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage for the purposes of market research and demand-oriented website design.
The legal basis for this processing with the following tools is your consent within the meaning of Art. 6 (1) a DSGVO. You can revoke your consent at any time or refuse the processing by rejecting or disabling the relevant cookies in the settings of your web browser or by making use of the service-specific options described below.
For the further processing of the data by the respective provider as the (sole) responsible party under data protection law, in particular also any forwarding of this information to third parties such as authorities on the basis of national statutory provisions, please refer to the Privacy policy of the provider.
Google Analytics
We use the web analytics service Google Analytics from Google Ireland Limited (Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) or Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) ("Google").
In the process, the data described in section 4.1 about the use of the website may be transmitted to Google's servers in the USA for the processing purposes explained. The IP address is shortened by activating the IP anonymization ("anonymizeIP") on this website before transmission within Switzerland, member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Users can prevent the collection of the data generated by the cookie and related to the website usage by the respective user (including the IP address) to Google as well as the processing of this data by Google by downloading and installing the.
You can find more information about Google's privacy policy here.
Google Tag Manager
On our website we use the Google Tag Manager from Google. Google Tag Manager is a solution that allows us marketers to manage website tags through one interface. The Tag Manager tool is a cookie-less domain and does not collect any personal data. The tool takes care of triggering other tags, which in turn collect personal data. Google Tag Manager does not access this data, according to Google. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager. You can prevent the setting of tags at any time by preventing the setting of cookies.
Google Dynamic Remarketing
On our website, we use Google Dynamic Remarketing from Google. The website uses a pixel provided by Google, which establishes a direct connection to Google servers. It is thus transmitted to the Google server that you have visited the website. Google links this information to a unique ID that is stored on your terminal device in the form of a cookie or provided by your terminal device (advertising ID for smartphones). If you visit other websites that also use Google Dynamic Remarketing, this information will also be linked to your unique ID. However, it is not apparent to us which other websites you visit.
The legal basis for the aforementioned processing lies in our interest within the meaning of Art. 6 (1) lit. f DSGVO in the personalized and interest-based advertising of our offer.
You can disable the use of remarketing technologies by Google by following this and downloading and installing the plugin provided there. You can find more information about Google Remarketing in the Privacy Policy from Google.
Google Maps API
We use Google Maps API (Application Programming Interface, "Google Maps") from Google on our website, for the visual display of geographical information (maps). By using Google Maps, information about the use of our website, including your IP address, is transmitted to a Google server in the USA and stored there.
The integration of Google Maps enables us to visualize our location. This possibility forms our legitimate interest in processing within the meaning of Art. 6 (1) lit. f DSGVO.
It is possible to deactivate the Google Maps service and prevent data transfer to Google if you deactivate JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display.
More information about the collection, processing and use of your data by Google, as well as your rights in this regard, can be found in Google's, and the additional for Google Maps and Google Earth, respectively.
YouTube
On our website we integrate plugins of the video portal YouTube of YouTube LLC (901 Cherry Ave., San Bruno, CA 94066, USA) (YouTube). YouTube is a subsidiary of Google. Each time you visit a page that offers one or more YouTube video clips, a direct connection is established between your browser and a YouTube server in the USA. In the process, information about your visit and your IP address are stored. Through interactions with the YouTube plugins (e.g. clicking the start button), this information is also transmitted to YouTube and stored by YouTube. For more information on the collection and use of your data by YouTube, please refer to YouTube's or Google's.
The legal basis for processing the data for this purpose is our legitimate interest according to Art. 6 (1) lit. f DSGVO.
If you have a YouTube user account and do not want YouTube to collect data about you via this website and link it to your membership data stored with YouTube, you must log out of YouTube before visiting this website.
In addition, YouTube calls up the Google Analytics analysis tool (see section 4.2) via an iFrame in which the video is called up. This is YouTube's own tracking, to which we have no access. You can prevent tracking by Google Analytics by using the deactivation tools that Google offers for some browsers.
Criteo
On our website, we use the Criteo service of Criteo SA (32 Rue Blanche, 75009 Paris, France) ("Criteo"). With the help of this service, users who have already visited our website and are interested in our offers are offered targeted advertisements on this website and on other websites that also use Criteo. These advertisements are displayed on the basis of information about the visit to the respective websites, which is stored in cookies on the user's computer, among other things. These text files are read in the course of subsequent website visits for targeted product recommendations. For this purpose, a randomly generated identification number is stored in the cookies.
The legal basis for the aforementioned processing lies in our interest within the meaning of Art. 6 (1) lit. f DSGVO in the personalized and interest-based advertising of our offer.
You can prevent the storage and use of information by Criteo's service by clicking on the and following instructions there For more information about Criteo's privacy policy, please see this link.
Klaviyo
On our website, we use Klaviyo, of Klaviyo, Inc (225 Franklin St, Boston, MA 02110, USA) ("Klaviyo"). Klaviyo helps us to analyze the use of our website based on cookies. Certain usage data is linked to your person and stored in our CRM. This enables us to send you information and offers tailored to your interests. In the process, your personal data may also be transmitted to Klaviyo servers in the USA. We use Klaviyo to provide you with information and offers tailored to your needs.
The legal basis for the aforementioned processing lies in our interest within the meaning of Art. 6 (1) lit. f DSGVO in the personalized and interest-based advertising of our offer.
For more information on data processing by Klaviyo, please see their Privacy Policy.
Facebook Connect
On our website, you can use the social plugin "Facebook Connect" of the social network Facebook, which is operated by Meta Platform Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland or Meta Platforms Inc., 1601 S California Ave, Palo Alto, CA 94304, USA ("Facebook"), to create a customer account or register using the so-called single sign-on technology, if you have a Facebook profile. You can recognize the social plugins from "Facebook Connect" on our website by the button with the Facebook logo and the inscription "Connect with Facebook" or "Log in with Facebook" or "Sign in with Facebook".
When you visit our website that contains such a plugin, your browser establishes a direct connection to Facebook's servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding website of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.
By using this "Facebook Connect" button on our website, you also have the option of logging in or registering on our website using your Facebook user data. Exclusively if you give your express consent in accordance with Art. 6 (1) lit. a DSGVO prior to the registration process on the basis of a corresponding notice about the exchange of data with Facebook, we receive the general and publicly accessible information stored in your profile when using the "Facebook Connect" button from Facebook, depending on your personally made data protection settings on Facebook. This information includes the user ID, name, profile picture, age and gender.
The data transmitted by Facebook will be stored and processed by us for the creation of a user account with the necessary data, if these have been released by you at Facebook for this purpose (title, first name, last name, address data, country, e-mail address, date of birth). Conversely, data (e.g. information on your surfing or purchasing behavior) may be transferred from us to your Facebook profile on the basis of your consent. The consent given can be revoked at any time with effect for the future.
For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to the information provided by Facebook.
If you do not want Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website.
Hotjar
On our website we use Hotjar, the Hotjar Ltd (, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta). Hotjar is used by us to improve the usability of our website. With Hotjar, mouse clicks as well as mouse and scroll movements can be recorded. Likewise, keystrokes performed on our website can be recorded. Personally identifiable information is not processed. Hotjar uses a tracking code to collect and transmit your data. As soon as you visit our website, the Hotjar tracking code automatically collects the data based on your activity and stores it on the Hotjar servers.
The legal basis for the aforementioned processing lies in our interest within the meaning of Art. 6 (1) lit. f DSGVO in optimizing our offer. To prevent the processing of data by Hotjar, you can click.
For more information on how Hotjar processes personal data, please see their Privacy Policy.
Hubspot
We use HubSpot from HubSpot Inc. (HubSpot European Headquarters, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland). HubSpot is a service platform. HubSpot is an integrated software solution that allows us to manage customer data and cover various aspects of our online marketing. This includes, among other things, the analysis of landing pages and reporting. For this purpose, so-called web beacons are used (see section 1.6) and cookies are stored on the terminal device you use. In the process, the data pursuant to section 4.1 may be collected.
The collected information as well as the content of our website is stored on HubSpot servers in Ireland. We use HubSpot to analyze the use of our website. This allows us to continuously optimize our website and make it more user-friendly. We also use information to determine which of our company's services are of interest to customers and newsletter subscribers and to contact them for advertising purposes. In addition, we use the evaluation to optimize our web offer for you. We only use your IP address in a shortened version. This means that the IP address of users is shortened by HubSpot in Switzerland or within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a HubSpot server in the USA and only shortened there.
The aforementioned data processing is based on your consent pursuant to Art. 6 para. 1 lit. a DSGVO. You can revoke your consent at any time with effect for the future.
For more information about how HubSpot works, see the HubSpot Inc. privacy policy.
Cloudflare
On our website, we use the Cloudflare content delivery network from Cloudflare Germany GmbH (Rosental 7, c/o Mindspace, 80331 Munich, Germany). Cloudflare enables us to increase the security and delivery speed of our website. Cloudflare is a network of distributed servers. This network is able to deliver optimized content to the website user. For this purpose, personal data in server log files can be processed by Cloudflare.
The legal basis for this processing is our legitimate interest in the aforementioned purposes within the meaning of Art. 6 (1) lit. f DSGVO.
For more information on data processing by Cloudflare, please see their privacy policy.
io
On our website we use Polyfill.io of The Financial Times Ltd (Number One Southwark Bridge, London, SE1 9HL, United Kingdom) (FT). Polyfill.io provides Javascript code. This ensures that our website is technically and visually equally supported in different browsers. As soon as you visit the website, your browser will load the required code from the FT servers to display the website correctly. In order to provide the correct script, FT uses the technical data of your browser, in particular browser details, connection details (IP address to determine the current position and/or the name of the Internet service provider) and the URL of the website that sent the request to the service. FT uses this information to provide the correct scripts for your browser.
The legal basis for this processing is our legitimate interest in the aforementioned purposes within the meaning of Art. 6 (1) lit. f DSGVO.
For further information on data processing by FT, please refer to their Privacy Policy.
behamics
On our website we use behamics of behamics AG (Davidstrasse 40, 9001 St. Gallen, Switzerland). Behamics is used to individualize website content, play out behavioral incentives, and conduct tests to optimize user experience. Behamics collects pseudonymous information about the usage and purchasing behavior in our online store, based only on the individual user session, in order to be able to offer you a customized user experience on this basis. In addition to a cookie ID, information on the use of the shopping cart (products added or removed, total product prices), the order number and information on the products called and/or selected as they are displayed to the user, as well as information on the pages visited as they are displayed to the user, are recorded. If technically identifiable to us, the user's location is also collected limited to the country and (nearby) city. The collected information is transmitted to behamics together with a created SessionID and processed for evaluation. This information is allocated to segments on our behalf according to various criteria in order to evaluate it for the purposes described above and thus enable us to offer user groups a tailored user experience on this basis.
The information is not used to identify individual users or merged with other data about individual users. Rather, the evaluation and any adjusted playout of content is carried out exclusively on the basis of aggregated data within the framework of the segments formed. In particular, no information on names, contact details, addresses or customer numbers is collected. Re-identification of individual users does not take place.
The legal basis for this processing is our legitimate interest in the aforementioned purposes within the meaning of Art. 6 (1) lit. f DSGVO.
You can find more information in the privacy policy of behamics.
SalesViewer
On our website, we use SalesViewer technology from SalesViewer GmbH (Hussenstrasse 30, 44787 Bochum, Germany). This is used to collect and store data for marketing, market research and optimization purposes. For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and is not used to personally identify the visitor to this website.
The data stored as part of Salesviewer will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations.
You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection of data by SalesViewer® within this website in the future. In doing so, an opt-out cookie for this website will be placed on your device. If you delete your cookies in this browser, you must click this link again.
The legal basis for this processing is our legitimate interest in the aforementioned purposes within the meaning of Art. 6 (1) lit. f DSGVO.
You will find further information in the Privacy Policy from SalesViewer.
5. which of our social media presences do we link to?
On our website you will find links to our presences on the following social networks:
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Meta Platforms Inc, 1601 S California Ave, Palo Alto, CA 94304, USA;
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Instagram Inc. 1601 Willow Road, Menlo Park, CA 94025, USA;
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YouTube, LLC, 901 Cherry Ave. San Bruno, CA 94066, USA..;
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Spotify AB, Regeringsgatan 19. SE-111 53 Stockholm, Sweden;
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Linkedin Unlimited Company, Wilton Place, Dublin 2, Ireland.
If you click on the icons of the social networks, you will automatically be redirected to our profile in the respective network. This establishes a direct connection between your browser and the server of the respective social network. This provides the network with the information that you have visited our website with your IP address and clicked on the link.
If you click on a link to a network while you are logged into your user account with the network in question, the content of our website may be linked to your profile so that the network can assign your visit to our website directly to your account. If you want to prevent this, you should log out before clicking on the relevant links. A connection between your access to our website and your user account takes place in any case if you log in to the respective network after clicking on the link. The respective provider is responsible under data protection law for the associated data processing. Please therefore note the information on the website of the network.
The legal basis for any processing attributed to us is our legitimate interest within the meaning of Art. 6 (1) f DSGVO in the use and promotion of our social media presences.
6. who will my data be passed on to?
Without the support of other companies, we would not be able to provide our services in the desired form. In order for us to be able to use the services of these companies, it is also necessary to pass on your personal data to a certain extent. Such a transfer takes place to the extent that it is necessary for the fulfillment of the contract requested by you, i.e. for example to the logistics or transport companies that deliver the requested products. The legal basis for these disclosures is the necessity for the fulfillment of the contract within the meaning of Art. 6 para. 1 lit. b DSGVO.
Furthermore, data is passed on to selected service providers and only to the extent necessary for the provision of the service. Various third-party service providers are already explicitly mentioned in this privacy policy. These are, for example, IT service providers (such as providers of software solutions), advertising agencies and consulting companies. Our legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO in obtaining third-party services forms the legal basis for this data transfer.
In addition, your data may be disclosed, in particular to authorities, legal advisors or collection agencies, if we are required to do so by law or if this is necessary to protect our rights, in particular to enforce claims arising from our relationship with you. Data may also be disclosed if another company intends to acquire our company or parts thereof and such disclosure is necessary to conduct due diligence or to complete the transaction. Our legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO in safeguarding our rights and complying with our obligations or the sale of our company forms the legal basis for this data transfer.
We are also entitled to transfer your personal data to third parties abroad if this is necessary to carry out the data processing mentioned in this data protection declaration. In doing so, the legal requirements for the disclosure of personal data to third parties will of course be complied with. If the country in question does not have an adequate level of data protection, we ensure through contractual arrangements that your data is adequately protected at these companies.
7. how will my data be protected?
We use appropriate technical and organizational security measures to protect your personal data stored by us against loss and unlawful processing, namely unauthorized access by third parties. Our employees and the service companies commissioned by us are obligated by us to maintain confidentiality and data protection. Furthermore, these persons are only granted access to personal data to the extent necessary for the performance of their duties.
Our security measures are continuously adapted in line with technological developments. However, the transmission of information via the Internet and electronic means of communication always involves certain security risks, and even we cannot provide an absolute guarantee for the security of information transmitted in this way.
8. when will my data be deleted?
We only store personal data for as long as is necessary to carry out the processing explained in this data protection declaration within the scope of our legitimate interest. In the case of contractual data, storage is required by statutory retention obligations. Requirements that oblige us to retain data arise from the provisions on accounting and from tax law regulations. According to these regulations, business communication, concluded contracts and accounting vouchers must be stored for up to 10 years. As soon as we no longer need this data to perform services for you, the data will be blocked. This means that the data may then only be used if this is necessary to fulfill the retention obligations or to defend and enforce our legal interests. The data will be deleted as soon as there is no longer any obligation to retain it and no longer any legitimate interest in retaining it.
Provided that the legal requirements are met, you have the following rights as a person affected by data processing:
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Right of access: You have the right to request at any time, free of charge, access to your personal data stored by us when we process it.
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Right to rectification: You have the right to have inaccurate or incomplete personal data rectified and to be informed of the rectification.
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Right to deletion: You have the right to have your personal data deleted under certain circumstances. In individual cases, especially in the case of legal retention obligations, the right to deletion may be excluded. In this case, the deletion may be replaced by a blocking of the data if the conditions are met.
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Right to restrict processing: You have the right to request that the processing of your personal data be restricted.
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Right to data transmission: You have the right to receive from us, free of charge, the personal data that you have provided to us in a readable format.
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Right to object: You can object to data processing at any time, in particular for data processing in connection with direct advertising (e.g. advertising e-mails).
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Right of withdrawal: In principle, you have the right to withdraw your consent at any time. However, processing activities based on your consent in the past will not become unlawful as a result of your revocation.
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Right of complaint: You have the right to lodge a complaint with a competent supervisory authority, e.g. against the way your personal data is processed.
To exercise these rights, please email us at the following address: info@vergani.ch.